Ensure On-Time Payments – Avoid Postal Delays
May 21, 2026
Recent US Postal Service changes could delay the delivery of bills and important documents.
Help customers ensure on-time payments by:
Instead of mailing us a check, please direct customers to Travelers/AutoPay.com to:
- Schedule automatic payments
- Make a one-time payment online now: view payment options
Additional Resources: US Personal Insurance
- Have your customers sign up for paperless billing and policy delivery at MyTravelers. There they can also view their policy and bill information and pay bills.
- Check out additional resources on toolkitPlus
- Contact us for billing assistance at 800.842.5075
- Visit our billing and policy service page for agent payment options like agency sweep payments and automatic payment options and agent and customer reference guide
Additional Resources: US Business Insurance and Bond & Specialty Insurance
- Have your customers enroll in MyTravelers where they can view their bill or make a payment
- Contact us for billing assistance at 800.252.2268
- Visit our Business Insurance or Bond & Specialty Insurance billing and policy service pages for options to make a payment and customer billing information